Contact us

Customer service:
Tel: 400 619 9999 (Mainland China)
(86 21) 3210 4669 (International)
Email: e_service@ctrip.com


Partnership:
No. 99 Fu Quan Road, Shanghai, PRC, 200335
Fax: (86 21) 54261600
Email: partner@ctrip.com


Worldwide offices:
Shanghai (Headquarter):
No. 99 Fu Quan Road, Shanghai, PRC, 200335
Tel: (86 21) 34064880
Fax: (86 21) 54261600


Beijing
Activities and others– Ctrip Office Building, Tower C, Building 304, Courtyard 10, North Jiuxianqiao Street Jia, Chaoyang District, Beijing 100015
TEL: (010) 6418 1616 FAX: (010) 6418 5833
Flight – Room 303-304, Tower A, Yuanjia International Center, 40 Dongzhong Street, Dongcheng District, Beijing 100027
TEL: (010) 6416 1616 FAX: (010) 6413 0272


Chengdu
Ctrip Information Technology Building, 189 Tianfu Fourth Road, Chengdu Hi-Tech Zone, Chengdu 610041
TEL: (028) 6533 8899
FAX: (028) 8531 9838


Chongqing
Room 23-3, Zhongxin Building, South Jianxin Road, Jiangbei District, Chongqing 400020
TEL: (023) 6776 6533
FAX: (023) 6708 9138


Guangzhou:
24/F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou 510620
Tel: (020) 8393 6393
Fax: (020) 3893 1331


Hangzhou
F12, Qilun International Building, 68 East Qingchun Road, Jianggan District, Hangzhou 310016
TEL: (0571) 5619 6000
FAX: (0571) 8653 9653


Hong Kong
Administration, Accounting and Vacations Department: Unit 3002, 30/F, Paul Y. Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Tel: (852) 2169 0911
Fax: (852) 2169 0912
Hotel Business Department: Suite 910-912, Tower 2, Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
FAX: (852) 2169 0919


Lijiang
S60-63, Hexi Yuan, Bailong Shuixie, Xianghe Road, Old Town, Lijiang 674100
TEL: (0888) 511 6006
FAX: (0888) 510 9025


Nanjing
Room 1301 – 1302, 13/F, Kingsley Business Building, 169 Hanzhong Road, Nanjing 210029
Tel: (025) 6666 2266
Fax: (025) 6666 2299


Nantong
Ctrip Building, 1 Changchuan Road, Nantong, 226010
TEL: (0513) 8918 6000
FAX: (0513) 8918 6001


Qingdao
Area B, 5F, Building 4, Qingdao Software Park, 288 Ningxia Road, Qingdao 266071
TEL: (0532) 8593 8008
FAX: (0532) 8593 8009


Sanya
3-1-A, 103 Huifeng International, Fenghuang Road, Sanya 572000
TEL: (0898) 8883 8883
FAX: (0898) 3824 6666


Shenyang
Room 705, 7/F, Sino-Korea Center, 124 Huigong Street, Shenhe District, Shenyang 110013
Tel: (024) 2252 2211
Fax: (024) 2250 8833


Shenzhen:
20F Tower A, Honglong Century Plaza, 3001 Heping Road, Luohu District, Shenzhen 518001
TEL: (0755) 2598 1699
Fax: (0755) 2598 1698


Wuhan
Room 1802, Zhaoyin Mansion, 518 Jianshe Avenue, Wuhan 430022
TEL: (027) 8580 3666
FAX: (027) 8574 3357


Xiamen
Unit 1402, Villa B, Sinotrans Building, 1032-1034 Xiahe Road, Siming District, Xiamen 361000
Tel: (0592) 5132 059
Fax: (0592) 5132 069


Xi’an
Room 716, Business Center on 7F, Area A, Shidai Shengdian Building, 105 West Avenue
TEL: (029) 8227 8599
FAX: (029) 8738 2673