Others
1. Do you charge a service fee?
2. Can I book my reservation by phone?
3. Where is Ctrip company located?
Do you charge a service fee?
We do not charge any service fees for searching and booking hotels, flights and packages. However, flights and packages paid for using international credit cards (JCB, MASTERCARD, VISA, DINERS, AE) are subject to a 3% international transaction fee.
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Can I book my reservation by phone?
Yes. We offer service in English over the phone 24/7 at 400 619 9999 (within Mainland China) or (86 21) 3210 4669.
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Where is Ctrip company located?
Shanghai (Headquarters):
No. 99 Fu Quan Road,
Shanghai, PRC, 200335
Tel: (8621) 34064880
Fax: (8621) 54261600
Beijing:
6F-G Office Tower A, East Gate Plaza No. 9 Dongzhong St,
Dongcheng District
Beijing, PRC, 100027
Tel: (8610) 64181616
Fax: (8610) 64185833
Guangzhou:
24F West Tower,Fortune Plaza,116-118 East Tiyu Road,
Guangzhou, PRC, 510620
Tel: (8620) 83936393
Fax: (8620) 38931331
Shenzhen:
Rm. AH, 30/F, Word Finance Centre, 4003 East Shengnan Road,
Shenzhen
Tel: (86755) 25981699
Fax: (86755) 25981698
Hong Kong:
Unit 2001, The Centrium, 60 Wyndham Street,
Central, Hong Kong
Tel: (852)21690918
Fax: (852)21690919
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