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2. Call during business hours
  • Mainland China: 400 619 9999
  • US/Canada toll free: 1 866 99 CTRIP (1 866 99 28747)
  • International: (86 21) 3210 4669

    • Business hours:
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  • Package vacations, customer service: 9am-6pm Beijing time
  • 24-hour Chinese service
    • 3. Email
  • e_service@ctrip.com