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Contact us

Customer service

Tel: Mainland China: 400 828 8966
Other locations: (86 21) 3210 4669
Email: e_service@ctrip.com

Partnership

No. 99 Fu Quan Road, Shanghai, PRC, 200335
Fax: (86 21) 54261600
Email: partner@ctrip.com

Worldwide offices

Shanghai (Headquarter)
Building 16,Sky SOHO, 968 Jinzhong Road, Shanghai
Tel: (86 21) 3406 4880
Fax: (86 21) 5426 1600
P.C: 200335
Building A/B, Hongqiao International Plaza, 999 Jinzhong Road, Shanghai
Tel: (86 21) 3406 4880
Fax: (86 21) 5426 1600
P.C: 200335

Beijing
Tower C, Building 304, A10, Jiuxianqiao North Rd, Chaoyang District, Beijing
TEL: (010) 6418 1616
FAX: (010) 6418 5833
P.C: 100015

Guangzhou
24F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou
Tel: (020) 8393 6393
Fax: (020) 3893 1331
P.C: 510620

Chengdu
Ctrip Information Technology Building ,No.189Tianfu Street4,Gaoxin District,Chengdu
TEL: (028) 6533 8899
FAX: (028) 8531 9838
P.C: 610041

Nantong
No1, Changchuan Road, Economic development Zone, Nantong City, Jiangsu Province
TEL: (0513) 8918 6000
FAX: (0513) 8918 6001
P.C: 226010

Chongqing
14-9,Blue Ocean Financial Center,No.2 Building,Qiao Bei Yuan,Jiangbei District
TEL: (023) 6776 6533
FAX: (023) 6777 0968
P.C: 400023

Hangzhou
6F,Block B,Xizi International Center,NO.9 jingtan road,Jianggan District, Hangzhou City,Zhejiang Province
TEL: (0571) 5619 6000
FAX: (0571) 8653 965
P.C: 310000

Haikou
Room 15AC Beijing building, 56 guomao avenue, longhua district, Haikou city
FAX: (0898) 3636 0030
P.C: 570100

Kunming
Room606-608,HongTa Mansion,1NO.155,Beijing Road, Kunming
TEL: (0871) 6358 9855
FAX: (0871) 6358 9995
P.C: 650011

Lijiang
4th Floor,7th Building Xianghe Commercial Plaza,Yuxue Avenue,Old Town District,Lijiang City
TEL: (0888) 5116 006
FAX: (0888) 5109 025
P.C: 674100

Nanjing
Room1401-1402,14th Floor,No169 Hanzhong Road,Kinsley tower,Nanjing
Tel: (025) 6666 2266
Fax: (025) 6666 2299
P.C: 210029

Qingdao
Area B,5/F, Building 4,No.288 Ningxia Road, Shinan District,Qingdao
TEL: (0532) 8593 8008
FAX: (0532) 8593 8009
P.C: 266071

Shenzhen
20F/23F Tower A,HongLong CenturyPIaza,3001HepingRoad,LuoHu District,ShenZhen
TEL: (0755) 2598 1699
Fax: (0755) 2598 1698
P.C: 518001

Shenyang
Room 1817Office,NO1-1 Qingnian Da Jie,Shenhe District,Shenyang
TEL: (024) 2252 2211
FAX: (024) 2250 8833
P.C: 110014

Sanya
Shop3-1-A, Huifeng International Apartment, Phoenix load No103, Sanya City, Hainan Province
TEL: (0898) 8883 8883
FAX: (0898) 3824 6666
P.C: 572000

Tianjin
Room 2014,Building A,Heping lnnovation Mansion,No.11 Nanma Road,Heping District,Tianjin
TEL: (022) 8773 9118
FAX: (022) 8773 9158
P.C: 300022

Wuhan
Room 2401-2405,ZhengShang,Tower,No.718,JianShe Ave
TEL: (027) 5953 6666
FAX: (027) 5900 2163
P.C: 430014

Xi'an
Room 10401-10403 and 10418-10428, Laosanjie·prime Building, 2 Weiyang Road, Weiyang District, Xi’an
TEL: (029) 8227 8599
FAX: (029) 6822 0455
P.C: 710016

Xiamen
UnitA,14/F,Rong Xin Sheng Business Operation Center No.11,Nantou RD,Xiamen
Tel: (0592) 2039 996
Fax: (0592) 5132 069
P.C: 361000

Hong Kong
Unit 3003, 30/F., Paul Y Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong (Finance Department, Administration Department)
TEL: (852) 2169 0911
FAX: (852) 2169 0912

United States of America
261 Madison Avenue, Suite 10088, NY10016, New York, US

United Kingdom
Wenlock Studios, Unit 301, 50-52 Wharf Road, N1 7EU, London, UK

Australia
Unit 33-10/11, Level 33, 264 George Street, Sydney, NSW 2000, Australia