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Contact us

Customer service

Tel: Mainland China: 400 828 8966
Other locations: (86 21) 3210 4669
Email: e_service@ctrip.com

Partnership

No. 99 Fu Quan Road, Shanghai, PRC, 200335
Fax: (86 21) 54261600
Email: partner@ctrip.com

Worldwide offices

Shanghai (Headquarter)
No. 99 Fu Quan Road, Shanghai, PRC, 200335
Tel: (86 21) 34064880
Fax: (86 21) 54261600

Beijing
Activities and others: Ctrip Office Building, Tower C, Building 304, Courtyard 10, North Jiuxianqiao Street Jia, Chaoyang District, Beijing 100015
TEL: (010) 6418 1616
FAX: (010) 6418 5833
Flight: Room 303-304, Tower A, Yuanjia International Center, 40 Dongzhong Street, Dongcheng District, Beijing 100027
TEL: (010) 6416 1616
FAX: (010) 6413 0272

Chengdu
Ctrip Information Technology Building, 189 Tianfu Fourth Road, Chengdu Hi-Tech Zone, Chengdu 610041
TEL: (028) 6533 8899
FAX: (028) 8531 9838

Chongqing
14-9 Blue Ocean Financial Center, Building 2, 2 Qiaobeiyuan, Jiangbei District, Chongqing 400023 TEL: (023) 6776 6533 FAX: (023) 6708 9138

Guangzhou
24/F, West Tower, Fortune Plaza, 116-118 East Tiyu Road, Guangzhou 510620
Tel: (020) 8393 6393
Fax: (020) 3893 1331

Hangzhou
F12, Building A, Qilun International Building, 68 East Qingchun Road, Jianggan District, Hangzhou 310016
TEL: (0571) 5619 6000
FAX: (0571) 8653 9653

Hong Kong
Administration Department, Financial Department and Vacation Department: Unit 3002, 30/F., Paul Y. Centre, 51 Hung To Road, Kwun Tong, Kowloon, Hong Kong
TEL: (852) 2169 0911
FAX: (852) 2169 0912
Hotel Business Department: 17/F., Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong Comprehensive Business Prepay Directly Contracted Hotel Team: Suite 911-912, Silvercord, 30 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
FAX: (852) 3753 7528

Lijiang
S60-63, Hexi Yuan, Bailong Shuixie, Xianghe Road, Old Town, Lijiang 674100
TEL: (0888) 511 6006
FAX: (0888) 510 9025

Nanjing
Room 1301 – 1302, 13/F, Kingsley Business Building, 169 Hanzhong Road, Nanjing 210029
Tel: (025) 6666 2266
Fax: (025) 6666 2299

Nantong
Ctrip Building, 1 Changchuan Road, Nantong, 226010
TEL: (0513) 8918 6000
FAX: (0513) 8918 6001

Qingdao
Area B, 5F, Building 4, Qingdao Software Park, 288 Ningxia Road, Qingdao 266071
TEL: (0532) 8593 8008
FAX: (0532) 8593 8009

Sanya
3-1-A, 103 Huifeng International, Fenghuang Road, Sanya 572000
TEL: (0898) 8883 8883
FAX: (0898) 3824 6666

Shenyang
Room 6009, 6F, West Shuncheng Street, Shenhe District, Shenyang 110014
TEL: (024) 2252 2211
FAX: (024) 2250 8833

Shenzhen
20F Tower A, Honglong Century Plaza, 3001 Heping Road, Luohu District, Shenzhen 518001
TEL: (0755) 2598 1699
Fax: (0755) 2598 1698

Wuhan
Room 1802, Zhaoyin Mansion, 518 Jianshe Avenue, Wuhan 430022
TEL: (027) 8580 3666
FAX: (027) 8574 3357

Xiamen
Unit A, 14F Rongxinsheng Operation Center, 11 Nantou Road, Guanyinshan, Siming District, Xiamen 361000
Tel: (0592) 5132 059
Fax: (0592) 5132 069

Xi’an
Rooms 10401-10403 and 10418-10428, Laosanjie Master Building, 2 Weiyang Road, Weiyang District, Xi’an 710016
TEL: (029) 8227 8599
FAX: (029) 6822 0455

Tianjin
Tangla Hotel Tianjin on 6F, 219 Nanjing Road, Heping District, Tianjin 300051
TEL: (022) 8702 2288
FAX: (022) 8702 8907

Taiyuan
10F, Tower B, Lihua Office Building, 1 West Changfeng Street, Taiyuan 030021
TEL: (0351) 681 9656
FAX: (0351) 681 9499

Kunming Room 606-608, Hongta Building, 155-1 Beijing Road, Kunming 650011
TEL: (0871) 6358 9855
FAX: (0871) 6358 9995